Question: Which brands do you take?
Answer: Lululemon, Athleta, Nike, Alo, Adidas, K-DEER, Onzie, Glyder, Outdoor Voices, ACTA, Lorna Jane, Patagonia, Lola Getts, The North Face, and Lucy just to name a few! There are so many great brands out there and this list doesn't cover them all. If you have something that you have a question about please contact us at firstname.lastname@example.org.
Question: What is your return policy?
Answer: If you are not happy with your item, please notify me within 48 hours of receiving. You can either arrange to return it to me locally here in Portland or have it shipped and I will refund you. If it is outside of 48 hours I can offer a buyback at 35% of my list price.
Question: What about men's and children's clothing?
Answer: We have chosen to focus on women's for now—but if you would buy men's or children's clothing please drop a line and let us know! It may be in our future...
Question: I have shopping credit, how do I use it for online purchases?
Answer: Please leave a note when completing checkout and I will send a credit back through Venmo or Paypal for the amount of your credit.
Question: How old are the clothes that you sell?
Answer: We generally take items from the last five years. We make sure the seams and logos are intact and that there isn't too much sign of wear on the item and anything older than five years is generally showing a little too much wear.
Question: Why Should I Sell with Revive?
Answer: Our philosophy is quality over quantity and I list my items a little higher than other resale stores which means you get a little more money in your pocket when selling. We also donate directly to Rose Haven Women's Shelter any items that I cannot list which means you know exactly where those items go and how they are used. The women there are in constant need of these items and donating to them makes a huge, immediate impact. Donating your clothes to Goodwill is very kind, but you never know where those clothes will actually end up—in a store, cut up for furniture, or shipped overseas.
Question: What is Rose Haven?
Answer: Rose Haven is the women's shelter where I donate clothing and other items on Revive's behalf. Rose Haven is a day shelter and community center serving women, children and gender-diverse people experiencing the trauma of abuse, loss of home and other disruptive life challenges. Rose Haven’s mission is to maintain a safe, respectful community while providing our guests with support and services to assist them in regaining stability in their lives. Read more about what they do here.
Question: What is Defunkify?
Answer: Defunkify is the eco-friendly detergent that I use to clean each item before selling. Defunkify uses ingredients approved by the EPA Safer Choice Program, green chemistry to harvest the power of nature, and toxicity testing to keep you and your family safe. Not only that but they are part of 1% for the planet meaning they donate 1% of their annual revenue to environmentally focused non-profit organizations. Oh, and it just really works! Use the code 'Revive25' for 25% off an order through their website.